Assisted Receivables Management Service (ARMS) offers an affordable alternative to companies with temporary staffing shortages. ARMS enables public and private sector clients to improve cash flows, meet production objectives and reduce bad debt, without all of the costs associated with a permanent staffing solution. ARMS is a comprehensive and cost effective service that provides:
- Access to trained collection professionals (short or long term)
- Consistent application of proven collection procedures
- Regular performance monitoring and results analysis
All standard communication with your customers is scripted and reviewed with you in advance to ensure contact with your customers is undertaken in a fashion that is consistent with the objectives of your organization.